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Many clients ask about the guarantee, what it is, and what it involves. I would like to explain this further, as it seems clients are seeking to ease their minds, and gain reassurance about the quality of the work we do for them.
Some clients ask me if I can guarantee that they will get a job or an interview. No we can’t guarantee this due to the fact that there are a lot of variables in gaining a new job other than a new professional resume. For example, the way an applicant dresses, presents themselves at interview, presents themselves at job interview, as well as the calibre of other applicants including background and experience, are all factors over which we have no control.
However, we can influence the way in which your resume is worded, it’s presentation, it’s ability to sell you as a marketable proposition, and our ability to draw out your highlights and achievements. This enables you to get your foot in the door and a higher ration of interviews and responses to your initial applications, whether this be a resume (CV), selection criteria and/or cover letter.
Yes, we do offer a money back guarantee on these terms:
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That you keep your end of the bargain and do everything we ask of you, including the full completion of our in house questionnaire. If the information you provide to us is sub standard or incomplete, we cannot offer you this guarantee
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If, as a result of your job search, you are advised by an industry professional that your resume was a problem/sub standard/needs work/was the reason you were unsuccessful, we will refund your money in full. However, you will need to provide us with the name of the person that provided you with this advice for verification purposes.
Keep in mind however, that we have an outstanding success rate. Many of our clients have not only gained an interview, but numerous job offers. For further details and evidence in this regards, simply refer to our "Client Success Stories" page. What we can guarantee is that the work will be of an extremely high calibre, and that we will keep working on the document until you are happy with it. Most clients need only a first draft, and a large percentage don’t require any changes to the document.
We also guarantee that you will have a much better response to your resume than you were previously with your "old" cv. That is, you will get more phone calls, emails, expressions of interest and response to your new Impressive Resume than previously. This means less time and angst spent by you in your question for a new job, and also greater satisfaction with increased pay and ideally a happier candidate!
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